I'm Richard Thalheimer, founder of The Sharper Image, and the creator of RichardSolo.com. It's an online
store that puts customer service and satisfaction as a first priority. We love interesting and new products, but most
importantly, we value your satisfaction.
My pledge to you is that you'll find us responsive, quick to resolve problems, and determined to do
anything within reason to make your transactions with us as delightful as possible.